Our hospitals, emergency departments and ambulatory sites are open to serve the community.

All our facilities are clean, safe and ready for you to get the care you need. To schedule an appointment, please call your doctor’s office. If you need help finding a doctor, call 914-365-5463.

We are happy to welcome visitors to Montefiore and we appreciate your patience, understanding and cooperation. Please see below for details on our visitation program guidelines.

• All patients may have two visitors at a time during the visitation hours of 9am - 9pm daily.  The only visitors allowed during other times are those qualifying for exceptions: pediatrics, labor and delivery, end-of-life situations, patients being discharged and those with cognitive or developmental impairments.
• Pediatric patients may have one parent/caregiver at the bedside at all times during their hospitalization.  During the hours of 9am - 9pm, another family member or caregiver, aged 12 years or above, can be at the bedside with a maximum of 2 individuals at the bedside at a time.
• Patients in the Emergency Department may have one visitor.
• Visitors must be over 12 years of age.
• Visitors are asked to speak to a unit staff member before entering a patient room and to follow all staff instructions.
• Patients who are scheduled for ambulatory procedures may each have two support people assist them.
• Visitors will be screened in the lobby for temperature, symptoms and exposure and asked to leave if they display symptoms.
• Visitors must wear a face mask upon entry to the lobby and throughout their time in the hospital. If visiting a patient that is COVID+, the visitor must also wear a gown, gloves and eye protection while in the room with the patient.
• Visitors must remain in the patient’s room.
• Visitors must practice rigorous hand hygiene.
• Visitors who do not adhere to the above guidelines will be asked to leave.

Visitation to the Schaffer Extended Care Center is ongoing with a few changes to allow for the safety of your loved one and our staff.

• Call the Activities Department 914-365-3838 to schedule an appointment before visiting to ensure there are no restrictions on the unit. During an infectious outbreak on the unit, the visitors are made aware of the potential hazards and advised to enter at their own risk.
  • All visitors, regardless of vaccinated status will be screened prior to entry to the unit.
  • All visitors are required to provide a negative COVID-19 test result completed 24 hours prior to visiting.
  • Visitors are required to wear a surgical mask during visits.
  • Visitors of COVID-19 positive patients are required to wear a surgical mask, gown, gloves, and eye protection before entering the patients’ room. All items will be provided by the facility. Gowns and gloves are to be removed before leaving the patient’s room.
• ALL Visitors are advised to practice social distancing, perform hand hygiene using alcohol-based hand rub upon entry.
  • If the resident has been fully vaccinated, and they are in a single room, visitation may take place in the resident’s room.
  • If the resident is in a shared room, all visits will be conducted in the Schaffer Lounge.
• Visitation on the patient unit is limited to one visitor at a time. If more than two visitors, the visit will take place in the Schaffer Lounge. One of the visitors must be at least 18 years old.
• Visiting location is limited to the resident’s room or the Schaffer Lounge.
• Regardless of vaccination status, all healthcare workers must wear an approved face covering. If entering a resident’s room, approved face mask and face shield are required.
• Food and drinks are not permitted during visits.
• If you are not feeling well, please refrain from visiting until you are feeling better.

Thank you for helping us keep your loved ones safe.